Director of Programs

The Opportunity

Join our dynamic team as the Director of Programs and be part of our journey to make a real difference to the Greater Victoria community!  Reporting to the Executive Director, you'll be supporting a team of 7 Program Managers to deliver and enhance our client programming.  As a key member of our leadership team, you'll ensure program alignment with organizational strategy and drive excellence across all program areas.

Who We Are

THRIVE has been a trusted partner in enhancing lives in Greater Victoria since the 1980s.  As a dedicated non-profit agency, our mission is to provide a wide-range of services that help individuals and families build their skills, strengths and resourcefulness.

We operate on a $6.5M budget through service contracts with the Ministry of Children and Family Development (MCFD) and Community Living BC (CLBC). With a passionate team of 70 employees, we uphold high standards in everything we do.  Our consistent accreditation from CARF since 2004 speaks to our commitment to excellence.  We also care deeply about our culture and the daily demonstration our values of integrity, collaboration, and courage.  At THRIVE, you'll find a vibrant atmosphere that fosters a strong sense of belonging for both employees and clients.

What You’ll be Responsible For:

Program Leadership - People Leadership - Administrative Oversight - Community Engagement

Program Leadership:

• Leading and supporting the management team in delivering and developing exceptional people-centered programming.
• Guide management and leadership team members to grow, find solutions, plan their work, and deliver desired results.
• Collaborating with the team on program development in alignment with strategic goals
• Ensuring adherence to industry best practices and accreditation standards
• Analyze organizational processes and facilitate ways to enhance work planning, work quality, productivity and impact
• Monitoring and reporting on program outcomes and improvements

People Leadership:

• Coaching and providing guidance to support the management team’s growth and development
• Supporting the team in their delivery of excellent people practices including hiring, training, and performance feedback
• Fair and consistent application of the Collective Agreement
• Fostering a positive and vibrant team culture

Administrative Oversight:

• Overseeing program budgets, and assist in developing future plans and budgets
• Monitoring agency-wide service levels and contractual agreements
• Leading the effective implementation of agency policies and practices
• Overseeing the maintenance of accurate client records and data management

Community Engagement:

• Building collaborative external relationships with other agencies and stakeholders
• Representing the agency with external relationships and community partnerships
• Gathering feedback from external stakeholders to enhance program effectiveness

What You’ll Bring

• Personal alignment with the organizational values of collaboration, courage, and integrity
• Strong motivation to, and demonstrated success in, leading a professional management team in a collaborative and positive culture
• Exceptional communication and interpersonal skills
• Demonstrated success (5+ years) leading in a social-services setting (building, delivering, and evaluating programs)
• Solid understanding of budgets, collective agreements, reporting and accreditation standards
• Undergraduate degree, or higher, in a relevant field

At Thrive, we provide strength-based services to individuals and families that create opportunities to build skills, strengths, and resourcefulness.

What we Offer

• An opportunity to grow and develop your skill set and network
• Salary range of $105,000 to $115,000
• An exceptional benefits package including:
  • 20 days paid holidays per year plus 12 paid statutory holidays
  • Extended Health Plan (including vision, dental and para-medical services)
  • Municipal Pension Plan
• Assistance with re-location costs possible
• And most importantly, an opportunity to make a meaningful impact on community’s well-beingAt Thrive, we provide strength-based services to individuals and families that create opportunities to build skills, strengths, and resourcefulness.