Coming Soon a survey visit from CARF International

Coming Soon! A survey team from CARF International* will be visiting from January 18th to 20th.

We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and ways we might improve. As a result of this survey, we may earn or continue accreditation.

As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team members might ask people are:

• Do we provide a clean and safe setting?
• Do you receive the services you need and want?
• Are you treated with respect?
• Do you take part in planning your services?
• Are you told what you need to know about your services?
• Are your questions answered in a way you understand?
• Do you know where to go with questions or concerns?

If you would like more information about CARF International, please visit the CARF International website at www.carf.org

* CARF International — A group of companies that includes CARF, CARF Canada, and CARF Europe.