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Child, Youth, and Family Support Worker, Children & Youth with Support Needs

Type: Full-Time, Permanent
Closing Date: June 21, 2022 or until filled
Start Date: ASAP
Wage/Salary: $24.48/hour, as per Collective Agreement
Location: Greater Victoria
Hours of Work: 35 hours per week; days, evenings, possibility of weekends

Job Summary: 

Provide proactive support to children and youth with developmental disabilities, assist parents/caregivers to increase their resources and capacity to support their children and/or youth to maximize their success in day-to-day living and provide supports that increase family resiliency and integrity. Services include behaviour management, life skills training, parenting support and skill building, crisis intervention, education, advocacy, and service navigation, on a one-to-one basis or in a group environment.

The health and safety of our team and communities are paramount to Thrive Social Services Society. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.


Key Duties and Responsibilities: 
  • Completes intake assessments by acquiring historical and current information regarding the person being served. This process may include interviews with the person, parent(s)/caregiver(s), professionals, and others. Functional assessments may also be completed where indicated.
  • Creates an Individual Service Plan (ISP) based on evaluating individual strengths, needs, abilities, and preferences of the person served and their parent(s)/caregiver(s). The ISP embodies goals for support and strategies for goal attainment.
  • Ensures that persons served, their parent(s)/caregiver(s), and other family members, as appropriate, actively participate in developing the ISP.
  • Plans, organizes, and implements behavioural, educational, recreational, social, and life skills-based programming as per the ISP. Where behavioural plans are undertaken, they are consistent with established Positive Behavioural Support practices and protocols.
  • Supports parents/caregivers and family members with implementing existing behavioural care plans in home and community
  • Provides capacity-building education and support to parents/caregivers, including short-term service navigation where indicated
  • Monitors, reviews, and evaluates progress made by the person served and modifies programming as required
  • Acts as a member of any existing or subsequently established multidisciplinary care team that works collectively on behalf of the child, youth, and/or family
  • Acts as an advocate for the individual, including attending meetings with the person served and their parent(s)/caregiver(s)
  • Recognizes, assesses, and develops strategies to manage potential and emerging crisis situations
  • Identifies and/or makes referrals to social, financial, recreational, and educational services in the community to further support the identified needs of the person served. Liaises with other agencies, professionals, government officials, and the community as necessary.
  • Works with team members and the Program Manager to address global needs of the program and the persons served
  • Maintains complete, legible, and organized documentation on the activities of the person served, progress made towards goals established in the ISP, and all other documentation required by the program
  • Meets timelines for the submission of all documentation, established under program and CARF Accreditation standards.
  • Maintains best-practice standards as identified by Thrive Social Services Society Policy and Procedure Manual and Health and Safety Handbook
  • Other related duties as assigned by supervisor


Education, Training, and Experience: 
  • Undergraduate degree in a human services field or an equivalent combination of education and work experience (e.g. Associate’s Degree/two years of college + 4 years of related work experience)
  • Emergency or OFA Level 1 First Aid with CPR-C
  • At least one year’s previous social services work experience in program delivery in the Child and Youth with Support Needs sector, including:
  • Behaviour management (preferably using Positive Behaviour Supports), life skills training, and crisis management
  • Parental capacity and skill building development
  • Interviewing for the purpose of gathering information to be used in the completion of functional assessments
  • Preparing goal- and action-oriented Individual Service Plans
  • Working in collaboration and consultation with members of the community and other agencies
  • Group management and facilitation skills
  • Familiarity with mental health conditions that often coexist with developmental disabilities and Autism Spectrum Disorders
  • Working under pressure to meet tight deadlines

Additional Information: 
  • Full participation in this program may include a moderate to high level of physical fitness, as program activities may involve standing, walking, bending, lifting, participation in recreational activities and social events in the community, as well as light housekeeping duties. Direct delivery of this program may require provision of limited assistance with mobility for certain individuals.
  • Valid driver’s licence and the use of a vehicle in good working order, with business insurance, and able to transport clients and/or children (tether bolt), are required.
  • Employees are expected to work effectively and responsibly when on their own in the community with a client(s) without being directly supervised.
  • Additional training in Applied Behaviour Analysis considered an asset.
  • A Police Criminal Record Check completed within the last 6 months

How to Apply: 
Send résumé and cover letter to Internal/External Posting #515-061422-1 – Children and Youth with Support Needs, Thrive Social Services, Attention: Cheryl Sanders, CYSN Program Manager, 1095 McKenzie Avenue, 4th Floor, Victoria, BC V8P 2L5, or email: csanders@thrivevictoria.org.

This position is open to all gender applicants and requires union membership.

© 2022 Thrive Social Services. All rights reserved.

Thrive acknowledges that we live, work and play on the Traditional Territory of the Lək̓ʷəŋən speaking peoples. It recognizes the First Nations governments across this region — Lək̓ʷəŋən (Songhees) and Xwsepsum (Esquimalt) Nations in the core area, the W̱SÁNEĆ Nations {W̱JOȽEȽP (Tsartlip), BOḰEĆEN (Pauquachin), SȾÁUTW̱,(Tsawout) W̱SIKEM (Tseycum)} out on the Saanich Peninsula and Gulf Islands, to the west Sc'ianew (Beecher Bay), T’Sou-ke, and Pacheedaht, and MÁLEXEȽ (Malahat) and Pune’laxutth’ (Penelekut) Nations.

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